Custom Charts for Jira is loading longer than usual

Resolved·Degraded performance

The incident has been resolved

Thu, Jan 15, 2026, 06:05 PM

(3 months ago)

Affected components

Jan 14, 2026, 05:01 PM

Jan 15, 2026, 06:05 PM

Custom Charts for Jira - Cloud

Updates

Resolved

The incident has been resolved

Thu, Jan 15, 2026, 06:05 PM

Monitoring

A fix has been implemented and we are monitoring the results

Wed, Jan 14, 2026, 10:17 PM(19 hours earlier)

Monitoring

A fix has been implemented and we are monitoring the results

Wed, Jan 14, 2026, 10:05 PM(12 minutes earlier)

Identified

The issue has been identified and a fix is being implemented

Wed, Jan 14, 2026, 08:04 PM(2 hours earlier)

Investigating

Some users may experience longer than usual loading times when opening Custom Charts for Jira dashboards.

Wed, Jan 14, 2026, 05:01 PM(3 hours earlier)